DATA MINING
Data mining is the process of sorting through large data sets to identify patterns and relationships that can help solve business problems through data analysis.

PROCESS ANALYSIS
Reviewing the components of a process, including inputs, outputs, procedures, controls, actors, applications, data, technologies, and their interactions to produce results.

PERFORMANCE BENCHMARKING
The process of measuring and analyzing an organization’s performance of products, services, operations, and other business processes against other companies, competitors, or industry leaders.